Fizzydo Terms of Service

Buckinghams Media (trading as “Fizzydo”)
Registered Address: Ground Floor, Millers House, Roman Way, Market Harborough, Leics LE16 7PQ
ICO Registration Number: ZA885130
Last Updated: June 2026

Welcome to Fizzydo. This website and its associated services are owned and operated by Buckinghams Media. By accessing our website, browsing our blog or directory, or completing a purchase or subscription via Stripe or BACS, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must cease using our platform immediately.

1. The Fizzydo Directory & Platform Role

  • Intermediary Platform: Fizzydo is an online marketing, directory, and blog platform providing promotional services for wedding professionals. We act strictly as an introductory digital platform connecting couples with local businesses. We do not provide wedding supplier services directly, nor do we act as an employer, agent, or contractor for any listed member.

  • No Endorsement: We do not verify, endorse, or guarantee the ongoing services, reliability, performance, or financial standing of any third-party business listed in our directory.

  • Independent Contracts: Any contract or arrangement formed for services is strictly between the couple and the respective supplier. Fizzydo is not a party to, or liable for, any disputes, cancellations, or financial losses arising from these external agreements.

2. Supplier Eligibility & Verification

  • Lawful Operation: All directory members confirm they are a legitimate business operating lawfully and are registered for UK tax purposes where required.

  • Insurance Requirements: Members confirm they hold valid Public Liability Insurance appropriate to their services and agree to provide physical proof of coverage upon request.

  • Food Hygiene Standards: Food and drink suppliers explicitly confirm they are registered with Environmental Health and maintain a minimum Food Hygiene Rating of 5 where applicable.

  • Right to Audit: We reserve the right to request business verification documentation at any time. Failure to provide requested proofs may result in account suspension or removal without refund.

3. Member Conduct & Reputational Protections

  • Professional Standards: Members agree to act professionally, honestly, and lawfully at all times when interacting with clients, couples, or other wedding professionals on our platform or at our events.

  • Unfair Competition: Members must not misuse Fizzydo or Buckinghams Media platforms, digital spaces, directories, or physical wedding fairs to solicit or divert business inappropriately, or to compete unfairly with other members.

  • Third-Party Promotion Restrictions: Members are prohibited from using our digital platforms, directory listings, or physical event stands to advertise, promote, or display branding for rival wedding directories, competing media platforms, or external wedding fair organisers.

  • Reputational Protection: We reserve the right to suspend or remove any member profile without refund or user account where conduct is deemed harmful, disruptive, or damaging to the brand reputation or commercial interests of Fizzydo or Buckinghams Media.

4. Membership, Billing & Stripe Cancellation

  • Monthly Membership: Billed via Stripe on a rolling monthly basis. Members may cancel with 30 days’ written notice. No refunds are issued for any billing period already charged.

  • Annual Membership: Billed upfront for a 12-month term. No pro-rata or partial refunds are available for early cancellation. Membership remains active until the end of the agreed term.

  • Pricing Changes: We reserve the right to update pricing at any time. Members will receive at least 30 days’ advance notice of any changes.

  • Minimum Term (Benefit Protection): Where members receive promotional benefits (including discounted advertising, wedding fair stands, or print features), a strict minimum 12-month commitment applies from the date the benefit is used. Early cancellation may result in charges for the difference between member pricing and standard pricing, or the full value of services delivered or committed.

  • Stripe Payments: Payments are processed securely via Stripe or BACS. We do not store or have access to full payment card details.

  • Breach of Conduct Refunds: If a membership or event booking is cancelled or terminated by Buckinghams Media due to a breach of our Member Conduct rules (Section 3), any refund issued is entirely at our absolute discretion. Where a discretionary refund is granted, we reserve the right to retain a administration fee plus any non-recoverable payment processing fees charged to us by Stripe.

5. Content Rights, Listings & Media Licensing

  • Account Responsibility: You are solely responsible for all content, information, text, and imagery submitted under your account. All content must be legal, accurate, and not misleading.

  • Editorial Control: We reserve the right to edit content for formatting, clarity, SEO optimisation, or presentation purposes without altering its core meaning. Stock imagery must not be used in a misleading way to represent actual services.

  • Photographer Copyright Warranty: Members confirm they own or have explicit legal permission to use all submitted content and that it does not infringe any third-party intellectual property rights. You agree to indemnify Buckinghams Media against any claims, losses, or legal costs arising from copyright infringement related to your submitted media.

  • Grant of License: By submitting content, you grant Buckinghams Media a non-exclusive, worldwide, royalty-free, perpetual licence to use, publish, reproduce, edit, and distribute your content across digital and print platforms for marketing and promotional purposes.

6. Content Submission Terms (Features & Real Weddings)

These terms apply to all content submitted for publication, including blog features, real weddings, editorial shoots, and supplier submissions:

  • Age & Consents: You confirm that you are at least 18 years old, that you own or have permission for all submitted content, and that all necessary consents have been obtained.

  • Model Releases: You confirm that all necessary permissions and consents have been obtained for any identifiable individuals featured in submitted content, including couples, guests, and third parties. Where children or minors are identifiable, you confirm that appropriate parental or guardian consent has been obtained. Where consent cannot be demonstrated, we reserve the right to refuse, remove, or restrict use of the content across any platform, including digital and print.

  • Publication Discretion: Submission does not guarantee publication. We reserve the right to edit, select, or reject submissions at our discretion and may remove published content at any time.

  • Exclusivity Window: If exclusivity is explicitly agreed, content may not be published elsewhere for 90 days following publication on Fizzydo unless otherwise agreed in writing.

7. Consumer & Couple Submissions (User-Generated Content)

If you are a member of the public submitting your own personal content (such as an engagement announcement, love story, or image for our public galleries) rather than a professional industry submission:

  • Partner Consent: You warrant that you have obtained the full consent of your partner, and any other identifiable person featured or named in your submission, to publish their images, names, or initials publicly on our platform.

  • Non-Exclusivity: Section 6 (90-day Exclusivity) does not apply to you. You remain completely free to share your personal photos and stories elsewhere.

  • Right to Withdraw: You retain the right to request the removal of your personal content from our website at any time by emailing info@fizzydo.co.uk. We will process digital removals within 14 working days.

  • Print Exemption: Where content has been used in printed materials (including physical magazines, brochures, or publications), removal requests will apply only to future digital use and cannot apply retrospectively to printed materials that have already been produced or distributed.

8. General Website Use & Prohibited Scraping

  • Intellectual Property: All material, text, graphics, logos, branding, website design, layout, and software code on www.fizzydo.co.uk are the property of Buckinghams Media or our licensors and are protected by UK copyright laws.

  • Permitted Use: Couples and general visitors are granted a limited, non-exclusive, revocable license to view and share links to our content for personal, non-commercial wedding planning purposes.

  • Prohibited Scraping: You must not use automated systems, software, or "robots" to extract, scrape, or harvest data, supplier listings, email addresses, or imagery from this website for commercial use or compilation into alternative directories.

9. Liability, Privacy & Governing Law

  • Limitation of Liability: To the fullest extent permitted by law, Buckinghams Media shall not be liable for any indirect, incidental, or consequential losses, including loss of profit, loss of business, or wedding planning disruptions. Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.

  • Privacy Policy: We process personal data in accordance with our Privacy Policy.

  • Changes to These Terms: We may update these Terms from time to time. Continued use of our website or directory services constitutes acceptance of any updated terms.

  • Governing Law: These Terms are governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the English courts.