Privacy Policy
Buckinghams Media
This privacy notice tells you what to expect us to do with your personal information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal information from
How long we keep information
With whom we share information
Contact Details:
Buckinghams Media, Ground Floor, Millers House, Roman Way, Market Harborough, Leics. LE16 7PQ
Email info@fizzydo.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Account information
Information relating to loyalty programmes
Website user information (including user journeys and cookie tracking)
Photographs or video recordings
Records of meetings and decisions
Information relating to compliments or complaints
We collect or use the following information for the operation of customer accounts and guarantees:
Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Purchase history
Account information, including registration details
Information used for security purposes
Marketing preferences
We collect or use the following information for service updates or marketing purposes:
Names and contact details
Marketing preferences
Location data
Recorded images, such as photos or videos
Records of consent, where appropriate
We collect or use the following information to comply with legal requirements:
Name
Contact information
Purchase or service history
We collect or use the following personal information for dealing with queries, complaints or claims:
Names and contact details
Address
Account information
Purchase or service history
Customer or client accounts and records
Correspondence
Live Events and Attendee Data
Soft Opt-In Marketing
When you register for one of our events or interact with us, we may use your name and email address to send you information about our wedding fairs, our wedding magazine, blog content, and other wedding inspiration and updates for the East Midlands.
We rely on the UK PECR “soft opt-in” rule, which allows us to send marketing emails where you have provided your details in connection with an event or service, provided you are given the opportunity to opt out at the time of collection.
You can opt out of these communications at any time using the unsubscribe link in our emails or the opt-out option provided at checkout or registration.
Photography and Filming at Events
We may collect images and video recordings at our events for promotional purposes. By attending the fair, you acknowledge and agree that an official photographer and event staff may be present and that footage may be used in future promotions. We rely on Legitimate Interest to document and promote our fairs. If you do not wish to be included in general footage, please notify a member of the event staff or the photographer on the day.
Sharing Data with Event Venues and Suppliers
We offer attendees the option to request a brochure or pricing information directly from the event venue.
If you voluntarily select 'Yes' to the venue brochure request on our ticketing form, we will share your Name and Email Address solely for the purpose of the venue sending you the requested information.
We do not control the venue's subsequent use of your data. Once we share your data with the venue, it is governed by their own Privacy Policy.
Direct Contact Requests to Suppliers and Vendors
If you choose to use the forms located on our supplier or venue pages (e.g., for date checks, brochures, or quotes), you are directly consenting to us sharing the personal data you provide (such as your name and email) with that specific venue or supplier.
This data is shared solely to fulfil your request. Once transferred, the vendor/supplier is the controller of your data, and its subsequent use will be governed by their own privacy policy.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request to us we will respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
The lawful bases for the collection and use of your data
The lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate Interest – We process your personal information when it is necessary for our legitimate interests or those of a third party, and those interests do not override your fundamental rights. Your right to object to this processing applies.
The lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate Interest – We process your personal information when it is necessary for our legitimate interests or those of a third party, and those interests do not override your fundamental rights. Your right to object to this processing applies.
The lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate Interest – We process your personal information when it is necessary for our legitimate interests or those of a third party, and those interests do not override your fundamental rights. Your right to object to this processing applies.
The lawful bases for collecting or using personal information for legal requirements are:
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate Interest – We process your personal information when it is necessary for our legitimate interests or those of a third party, and those interests do not override your fundamental rights. Your right to object to this processing applies.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate Interest – We process your personal information when it is necessary for our legitimate interests or those of a third party, and those interests do not override your fundamental rights. Your right to object to this processing applies.
Where we get personal information from
Directly from you
How long we keep information
Subscriber Only
You can unsubscribe at any time. Upon request we can further remove your details completely from our database.
Customer
As per HMRC rules we keep our business data for six years. This will include your contact details and purchasing history.
With whom we share information
Data processors
The Business Hut, Millers House, Roman Way, Market Harborough LE16 7PQ
This data processor does the following activities for us: Accountancy Services
Stripe
This data processor does the following activities for us: Payment Services
PayPal
This data processor does the following activities for us: Payment Services
Xero
Accounting software
Squarespace
Website hosting
Hubspot
CRM hosting
Where we transfer data to processors outside the UK (such as HubSpot or Squarespace), we ensure appropriate safeguards are in place. This includes relying on the UK-US Data Bridge or using Standard Contractual Clauses with the UK Addendum as approved by the ICO.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 or www.ico.org.uk.
Last update: 09 April 2026 - Soft Opt In Compliance